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ABOUT ITC HOTELS

With the enduring ITC Hotels is one of India’s leading luxury hotel chains. It operates under four distinct brands with more than 100 hotels in over 70 destinations in the country. Integrating India’s fine tradition of hospitality with globally benchmarked services, the luxury hotels reflect the culture and ethos of each destination.

 

With ‘Responsible Luxury’ as its guiding premise, ITC’s Luxury Collection hotels combine grandeur with intimacy to operate according to the highest principles of environmental stewardship. The brand features opulent accommodations, state-of-the-art business facilities, renowned signature cuisine and award-winning wellness experiences.

 

The 12 ITC Luxury Collection properties are: ITC Maurya in New Delhi, ITC Mughal in Agra, ITC Windsor and ITC Gardenia in Bengaluru, ITC Grand Central and ITC Maratha in Mumbai, ITC Grand Chola in Chennai, ITC Rajputana in Jaipur, ITC Kakatiya and ITC Kohenur in Hyderabad, ITC Sonar in Kolkata and the ITC Grand Bharat in the New Delhi Capital Region.

 

Other brands in ITC’s hotel group repertoire are: ‘WelcomHotel’ in the 5 star segment, Fortune in the mid-market to upscale segment and ‘WelcomHeritage in the heritage leisure segment. 

 

At ITC Hotels ‘Responsible Luxury’ is manifest in a collection of hotels that mirror the ethos and culture of the destination; through culinary experiences like Bukhara, Dum Pukht, Royal Vega that abet India’s dominance on the global culinary scape and initiatives like ‘SunyaAqua’-Zero km water, Local Love, Kitchens of India series-showcasing the lesser known culinary legacy of the nation; through Well-being initiatives like Kaya Kalp-the spa brand, initiative on the science of ‘Sleeep’ and Swasthya cuisine; through social initiatives like engaging with local communities towards providing gainful employment that demonstrates a commitment towards nation building, coupled with a commitment to operate according to the highest principles of environmental stewardship. 

 

Each ITC luxury hotel is an archetype of the culture and ethos of the region that it is located in. The concept of each of the hotels weaves in the strongest elements of the culture of the region – harking back through architecture, interiors, art and artefacts to the major dynasties who have ruled India.

 

Our unique value propositions, including the differentiated character of our hotels, coupled with indigenous Indian experiences is what makes every ITC luxury hotel part of a unique collection of hotels and an archetype of the culture and ethos of the region that it is located in.

 

From product design to room configuration to interiors, every aspect of ITC’s hotels are conceptualised and built around the diverse and evolving needs of our guest. We ensure that we stay relevant and contemporary in our offerings.

 

Innovation, guest orientation, globally benchmarked products and service excellence steeped in Indianness, based on the commitment to responsible luxury form the cornerstones of ITC Hotel’s value proposition. These pillars have governed and inspire our business philosophy.

 

ITC Hotels’s culinary legacy is reflected in its awards winning brands that continue to be recognised on global platforms. The Bukhara acknowledged among best restaurants in the world by Conde Nast Traveler USA & among asia’s 50 best restaurants at the S. Pellegrino awards. Dum Pukht is India’s first and only Golden Fork award recipient, Dakshin has consistently shone at the Miele asia top 20 restaurants and Royal Vega dominates as one of the ‘hottest destinations for Vegas’ according to CNN. Each of our Indian culinary brands reflect ITC Hotels’ relentless pursuits in presenting the gastronomic traditions of India’s centuries old heritage. Our international cuisine portfolio Tian, Edo, Pan Asian, Ottimo and West View endeavor to offer the best international dining experiences in the country.

GROWTH UNDER FOUR BRANDS

ITC Hotels - The Luxury Collection are super deluxe and premium hotels located at strategic business and leisure locations.
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GROWTH UNDER FOUR BRANDS

BRANDED CUISINE

ITC Hotels enjoys a great reputation for its delectable cuisines and our master chefs have won the hearts of the gourmets all over the world and our restaurants are famous for authentic cuisines from the different regions of India and the world. An array of branded specialty restaurants offering a spectrum of cuisines makes dining at ITC Hotels a wonderful experience.
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BRANDED CUISINE

PROMOTING CULTURAL HERITAGE

ITC Hotels is dedicated to the cause of nurturing art in India through its WelcomArt forum. While each hotel has its own vast collection of art and art objects, the group decided to brand all art activities, under the banner WelcomArt.
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PROMOTING CULTURAL HERITAGE

WelcomTheatre
WelcomTheatre showcases the best of Indian theatre productions, especially at the experimental stage. Acknowledging theatre and art as integral to a country's culture and tradition, ITC Hotels offers Quality entertainment & theatrical experiences through WelcomTheatre.

ITC Hotels is dedicated to the cause of nurturing art in India through its WelcomArt forum. While each hotel has its own vast collection of art and art objects, the group decided to brand all art activities, under the banner WelcomArt. Through the Srishti Art Galleries located at ITC Hotels, the best of Indian contemporary art finds a focus.

WelcomJawan
In re-deploying ex-servicemen ITC Hotels assists the national effort by offering a platform for their rehabilitation into productive civilian life through WelcomJawan

ACHIEVEMENTS

ITC Hotels was perhaps the first hotel chain in the mid 1980s to foresee a boom in business travel and realised distinct needs of the corporate traveller.
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ACHIEVEMENTS

ITC Hotels was perhaps the first hotel chain in the mid 1980s to foresee a boom in business travel and realised distinct needs of the corporate traveller.

ITC Hotels has pioneered the concept of "Branded Accommodation" in the hospitality industry. Branding led to the creation of separate categories of rooms, each with a different service design, aimed at different target segments. The different room categories were branded Executive Club, The Towers and lately, ITC One. The Towers and ITC One introduced the winning concept of a 'hotel within a hotel' . The Indian corporate world gave its unqualified approval to this segmentation.

Going beyond the corporate travellers, the chain's flagship hotels, ITC Maurya, New Delhi and ITC Windsor, Bangalore have had the proud privilege of hosting many world leaders: from former US President Bill Clinton, Russian President Vladimir Putin, British Prime Minister Tony Blair, German Chancellor Gerhard Schroeder, to business tycoons like Bill Gates and Michael Dell.

These hotels received not just the stamp of approval not only from these leaders, but from their security chiefs as well!

There have been many other pioneering efforts at ITC Hotels:

ITC Maurya, New Delhi is also the only one in India, to have won the British Safety Council's 'Sword of Honour'- Thrice.

ITC Maurya, New Delhi is India's first hotel to be accorded the ISO 14001 certification for its Environment Management Systems.

Eight more ITC Hotels followed in quick succession: ITC Mughal, Agra; ITC Windsor, Bangalore; My Fortune, Chennai; ITC Kakatiya, Hyderabad; ITC Rajputana, Jaipur; ITC Maratha, Mumbai and ITC Sonar, Kolkata.

ITC Maurya is the first hotel in India to be awarded the Golden Peacock Environment Management Award for 2001 by the World Environment Foundation.

ITC Maratha at Mumbai was declared to be the Best Luxury Hotel of the Year 2002 , by the Federation of Hotel and Restaurant Associations of India.

ITC Mughal at Agra was Asia's first winner of the Aga Khan Award for Architecture.

Bukhara and Dum Pukht, both at ITC Maurya, New Delhi are amongst the first Indian restaurants to win the International Golden Fork Award.

Bukhara has been rated as the Best Indian Restaurant amongst 15 others worldwide, by "The Restaurant Magazine" (UK), successively in the years 2002 and 2003.

Most recently, the Association of British Travel Agents (ABTA) in the April 2004 issue of its magazine Business and Travel, declared ITC Sonar, Kolkata as one of the best hotels in the world, Dublin amongst the top 20 bars and in a fitting finale, Bukhara was rated as the best restaurant in Asia and the finest Indian restaurant in the world.

ITC Hotels won the PATA Gold Award in the Corporate Environmental category for its WelcomEnviron initiatives in April 2005.

ITC Hotels was featured as a "Superbrand" - a status awarded to the organization by the Superbrands Council comprising of eminent personalities from the world of branding. For its distinctiveness in terms of historic evolution, marketing, advertising and design achievements, ITC Hotels has been voted as one amongst the 101 strongest brands in India.

BRANDED ACCOMMODATION

As one of India’s most dynamic hospitality chains, ITC Hotels has set standards for excellence in the hotel industry by pioneering the concept of branded accommodation. The chain has developed brands of accommodation and offers differentiated service designs based on the needs of various customer segments.
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BRANDED ACCOMMODATION

ENVIRONMENT AND SUSTAINABILITY

WelcomEnviron symbolizes ITC Hotels’ active commitment to the environment. The need for maintaining an ecological balance and the duty towards the same as a concerned "Corporate Citizen" is a high priority for the Organization.
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ENVIRONMENT AND SUSTAINABILITY

WelcomEnviron
WelcomEnviron symbolizes ITC Hotels’ active commitment to the environment. The need for maintaining an ecological balance and the duty towards the same as a concerned "Corporate Citizen" is a high priority for the Organization. Each hotel thus operates in harmony with nature.

A unique initiative, WelcomEnviron is ITC Hotels’ vision for a greener world with the guiding principle of 'Reduce, Reuse and Recycle'. Each hotel has its own programme, encompassing local participation, creating awareness among employees and focuses on conservation of resources through energy-saving tools, environment-friendly material and other best green practices. Know More

Responsible Luxury
Committed to creating new benchmarks in responsible hoteliering, ITC Hotels has today established the world’s first and largest green luxury hotel chain, re-engineering every sinew of its signature properties to deliver a unique proposition to its discerning guests.

A philosophy of sustainable hospitality called 'Responsible Luxury'. is an ethos that integrates world-class green practices with contemporary design elements to deliver the best of luxury in the most responsible manner to guests, conscious of their responsibility to be planet positive.Know More