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ITC MAURYA, NEW DELHI

BLOGS

Never Turn down the ‘Turn Down Service’ in Hotels

Posted by: Manjulika Pramod On Monday, October 24 2016

Source: http://www.manjulikapramod.com/2016/10/24/never-turn-down-the-turn-down-service-in-hotels/

Tags: Dining

In the last five years, I might have evolved as a travel blogger. I am greedy for unique experiences but I must confess that I am a traveler who loves her comfort above all. I never quote myself as a budget traveler or a luxury traveler or a solo traveler but I wouldn’t mind saying it ever that I am a comfort loving traveler.  My travels take me to many luxury hotels, budget hotels, hotel apartments, homestays, boutique set ups etc. and the two things that I am very particular about are clean loos and the linen of the bed. Sleeping is as important to me as eating and clutter/trash freaks me out. Living a life outside the comfort of home is not easy but I always ensure I do not compromise on these things even on my travels.

As people know me, I love sleeping. It helps me to rejuvenate and prepare for the next day. If I am not able to sleep well previous night, I am not able to enjoy the day after that. Lack of sleep makes me cranky.  We all know it is very important to keep our mind and body free of thoughts to call for a good sleep but what we don’t know is that there is a whole lot of science that goes behind in putting us to sleep. There are physiological patterns of sleeping and our surroundings play a great role in helping us relax for the day. Lot of things like stress, technology, activities of the day, conversations and food play with our sleep patterns. I am glad that hotel industry has been working towards it to make it better for us. They ensure to give us a good sleep while we are on our business trips, vacations or weekend getaways. Thus, they say sleep like a baby!#TurnDown

Like me, if you thought that turn down was only about ‘not agreeing about something and rejecting it out rightly’ or putting the switch down or a sign, it means much more in the hotel industry. Not all hotels do this but some are best at what they do. At ITC Maurya, they made me understand what it was all about. Preparing your room, removing the bed covers, pulling down the curtains for the night means ‘turn down’ but that is not all. A set of things are done to put us to sleep quickly and comfortably. The team of house keeping knows it best. Apart from setting up the bed and linen, spreading of the foot mat, placing of the slippers, the room is also equipped with indulgences that get in us the sleep mode. From cookies to eye masks to herbal elixirs to chocolate milk to pampering oils, they provide for all. And last but not the least, if you need something more, you can call for that too. They pamper us well but at the same time they take care of our health and body too. I am sure you get that idea from the video above.

When I shared this video shot at ITC Maurya, a number of my friends and family members told me that they did not know what ‘turn down service’ was and this video gave them an idea. I am glad it helped. Thank you!

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